Customer Service Remains a Top Priority We are delighted to announce the results of our three-year Customer Service Excellence (CSE) reassessment! We have achieved full compliance with 28% compliance plus and remain the only electoral services specialist to hold the...
Election services provider, UK Engage, has released the results of its 2017 customer satisfaction survey. Having improved consistently over the last few years, the independent scrutineer scored an outstanding 99% satisfaction rating for the way it administers ballots and elections, and for its improved range of online voting services.
We are pleased to announce that having retained our Customer Service Excellence standard in June 2015, following a rigorous three-year re-assessment process, we have been granted an additional award for further improvements to our customer service. During a recent...