Privacy Policy

Our Privacy Policy explains how we collect, use and process data.  It covers what you can expect from UK Engage, a brand of Print Image Network Ltd, via interactions with our company. To better protect your privacy, we have developed this policy to explain our practices and the choices that are available to you to help you understand how and why your information is collected and used by UK Engage.

About us:
UK Engage, Image House, 10 Acorn Business Park, Heaton Lane, Stockport SK4 1AS
Tel: 0161 209 4808
Web: www.uk-engage.org

How we handle visitor data

What information do we collect?

The personal data that we may collect from you typically includes your name, address, email company, job title, phone numbers and IP address. We may also keep details of your visits to this site including, but not limited to traffic data, location data, weblogs and other communication data.

How do we use the information?

We may use your personal information in the following ways:

  • To comply with our contractual obligations we have with you;
  • To inform you of service and price changes;
  • To notify you about changes to our website and services;
  • To respond to a request for more information, a request for pricing or a proposal of our services;
  • To carry out telephone, email or postal marketing activity, unless otherwise requested by you;
  • To carry out market research or issue customer satisfaction surveys;
  • To customise the website according to your interests;
  • To notify you when you have won one of a contest or prize draw;
  • To provide you with information about products or services that you request from us or which we feel may interest you

The basis for processing your personal data includes, your consent, performance of a contract, and to carry out communication for legitimate interest purposes.

Retention of personal information

We will retain your personal information for as long as we need it for purposes we collected, according to the applicable laws. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. If you want to update the personal information we have, you can do so by updating your preferences, opting out of any communications we send to you or by emailing us at consent@uk-engage.org

What can you do if you are not happy with the way we have processed your information?
Should you feel that this is the case please contact our Data Protection Officer at dpo@uk-engage.org. You have the right to lodge a complaint with the UK supervisory authority the Information Commissioners Office
Information for marketing purposes

By interacting with UK Engage via the website, emails, events, direct mail, telephone and social media you can engage in various activities including downloading relevant content such as white papers or case studies, voting in polls, trialling online demos, subscribing to our newsletter. Your personally-identifiable information may be required to engage in these activities. The types of information that may be collected at these pages and elsewhere include but are not limited to name, address, email company, job title, phone numbers and IP address.

However, in order to best attend to your request we will, where possible, only request the Minimal Data Set (MDS) we need to carry out our purpose.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

UK Engage will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described in this policy without also providing you with an opportunity to opt out of these unrelated uses.

What are your privacy options?

You have the right to request a copy of the information that we hold about you. If you would like a copy of the information that we hold about you please email consent@uk-engage.org.

We want to make sure that the information that we hold is up to date, therefore, you may ask us to remove or correct the personal data that we hold about you that you may think is inaccurate.

You also have the right to erase or restrict your personal data, object to processing and also withdraw your consent to prevent us processing your personal data.

If you prefer not to receive communications from UK Engage, please email consent@uk-engage.org.

Collection of information by third-party sites and sponsors
The UK Engage website contains links to other sites whose information policies may be different to ours. These third party websites are operated by companies that are outside of our control, and your activities at those third party websites will be governed by the policies and practices of those third parties. We encourage you to review the privacy policies of these third parties before disclosing any information, as we are not responsible for the privacy policies of those websites. UK Engage may also post links to third party websites as a service to you.
How do we use cookies?
Cookies are text files containing small amounts of information which are downloaded to your device. They enable our systems to recognise your browser in order that we can provide you with easy use of the various services available on the website.

 

Cookies allow web applications to respond to you as an individual. They do not, by themselves, tell us your email address or other personal information, unless you choose to provide this information, by completing one of our forms. In this instance the personal information may be linked to the data stored in the cookie.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

If you wish to learn more about cookies click here

Google Analytics
We may also collect certain non-personally identifiable information when you visit this site such as the type of browser and operating system you are using, your IP address, your device identifiers, your Internet or wireless service provider, and location-based information, specific web pages, length of time spent, and pages accessed. This information is collected, among other things, to aggregate statistical information, facilitate system administration and improve this site.
Our commitment to security

We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, to maintain data security and correctly use the information we collect. We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

No method of transmission over the internet, or method of electronic storage, can be 100% secure. Therefore, we cannot guarantee the absolute security of your information. The internet by its nature is a public forum, and UK Engage encourages you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online.

Access to the information which you have provided will be limited to authorised employees as required for the purposes identified above as well as IT security and maintenance.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at consent@uk-engage.org or by updating our contact preference form. We will not sell, distribute or lease your personal information to third parties.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

What is our legal basis for processing your data?
UK Engage will establish a lawful basis for processing all data. UK Engage will therefore establish that any data it is responsible for managing has a written lawful basis approved by the DPO.

How we handle customer data

What information do we collect?

Content and information submitted by our customers is referred to in this section as “Customer Data.” As further explained below, “Customer Data” is controlled by the organisation or other third parties that maintains responsibility for its ownership and control. That organisation determines its own policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data which may apply to your use of our Services. Please check with the “Customer” about the policies and settings it has in place.

How do we use the information?

UK Engage may access and use Customer Data as reasonably necessary and in accordance with the “Customer’s” instructions to

 

(a) provide, a service contracted with the “Customer”;

(b) to prevent or address service, security, technical issues or at a Customer’s request in connection with customer support matters;

(c) as required by law or as permitted by our Data Protection Policy and

(d) as set forth in our agreement with the Customer or as expressly permitted in writing by the “Customer”.

Additional information about UK Engage’s confidentiality and security practices with respect to Customer Data is available upon request.

Retention of personal information
UK Engage may access and use Customer Data as reasonably necessary and in accordance with the “Customer’s” instructions.

 

Data files supplied by the “Customer” will be stored and backed up for a period of one month and then deleted from all systems subject to contrary instructions from the “Customer”.

What is our legal basis for processing your data?
UK Engage will establish a lawful basis for processing all data. UK Engage will therefore establish that any data it is responsible for managing has a written lawful basis approved by the DPO.

How to contact us

If you have any questions or concerns about the UK Engage Privacy Policy or its implementation please contact us via email by clicking here or by writing to:

UK Engage
Image House
10 Acorn Business Park
Heaton Lane
Stockport
SK4 1AS

This Privacy Policy was last revised May 2018.

This Privacy Policy may be changed by UK Engage. The revised Privacy Policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it.   We reserve the right to change the policy at any time.

Pin It on Pinterest