Annual General Meetings (AGM)
The time of any organisation’s AGM is one of the most frenetic in the calendar. Annual reports to compile, resolutions to review, board members to elect, venues to organise, deadlines to be met...
UK-engage understand, and as a fast-growing provider of member engagement services, are ideally placed to manage member and stakeholder communications effectively, efficiently, accurately and reliably.
From securely managing sensitive membership data, planning critical timetables, designing and producing user-friendly voter packs, establishing and maintaining electronic response channels, all the way to collating and verifying results under independent scrutiny and compiling the final reports, UK-engage will undertake the entire process leaving key client staff free to concentrate on business-centric activities.
Increasing use of technology may open additional routes for member responses – by email or web, SMS and touchtone. But these channels also involve additional challenges for security and integrity. UK-engage are fully versed in the deployment of these technologies, and how to ensure compliance with, and mitigation of, any security implications.
The AGM is invariably your members’ opportunity to make their voice heard. UK-engage can help you to listen by communicating clearly and positively, encouraging response and measuring results independently.
UK-engage is your partner of choice for membership engagement.
Extra-ordinary General Meeting (EGM)
We all understand that times are changing quickly. The speed of business and communication increases day by day. At the time when you need the most support, when the pace of change may seem to be overwhelming, is when you can call in the services of UK-engage.
By their very nature, an EGM can occur with very short notice. And there will be a lot of organisational tasks to undertake, possibly with limited resource that has more important things to do than to think about arranging ballot papers and voting processes.
UK-engage has the mobility and versatility to react quickly. With wide experience in organising and supporting election and voting processes, together with wide product and channel experience, we can underpin any organisation’s structure with a rigid, scalable and more importantly, reliable election support structure that can be mobilised at very short notice.
Where there is uncertainty in the current economic climate, it would be comforting to know that however suddenly an EGM might be called, however quickly you might need to consult with your stakeholders, UK-engage will be there to support you.
Referendum
There is a business opportunity available, but according to the constitution, the Board cannot act without a mandate from the stakeholders.
An offer is made for an under-used fixed asset, which would be sensible to be disposed of, but without stakeholder consent will remain under-capitalised.
How can you quickly, efficiently and independently put these opportunities before your members and seek their views? The answer is through UK-engage.
By managing a complete end-to-end consultation process there will be no drain on internal resource. Tailor-made consultation packages, directly to your stakeholders, with response handling and independent verification mean that you can confidently undertake referenda on a wide range of topics, as you need and when you need.
Whether single or multiple option, or a simple ‘yes or no’, UK-engage is capable to deliver quickly, reliably, and with a complete audit trail with verified results.
Surveys
It’s important to know that your business is going in the right direction, that your organisation is making the correct decisions, based on the opinions and understanding of your stakeholders.
Be it pre-sale, post-sale or just periodic customer contact, UK-engage can independently survey, collate, compile and present information on complex issues regarding the performance of your business.
Are your stakeholders satisfied with the strategy the board has followed? Are there potentially complicated issues which need to be understood? Your members need to be informed and their responses sought.
Basic satisfaction surveys are just the bottom line of membership engagement, and the various issues and options can be difficult to convey. UK-engage have the experience to structure engagement processes, both secret and public, with a range of incentive programmes already established, to maximise response and participation. And being an independent, your members can rely on the impartiality of UK-engage to present audited and verified results.
Member Ballots
Within purely membership organisations, it is important that everyone has an equal, accessible and fair opportunity to make their opinion count. This could mean that questions and their responses need to be driven through multiple channels such as post, email, text messaging and internet.
Deploying such varying technologies brings its own complications – how do you prevent multiple applications, or ensure that the ballot process is not open to abuse and that data is maintained securely?
UK-engage have more than 25 years experience of working within local authority electoral support services, to the most stringent regulations. Our experience gives you peace of mind that your consultation will run smoothly, on time and on budget. And that the results, independently verified, will stand the most rigorous scrutiny and can be guaranteed to be impartial.
Your members expect a democratic voice and your constitution will demand consultation on key issues. UK-engage can play a pivotal role in ensuring your members’ expectations are met.
|
About Us
